Service area

System Integration

Your stack should feel like one system, not a collection of tools you have to babysit. We design reliable sync, webhooks and middleware that stay up — with logging clear enough to debug at 9am on a Monday.

Indicative engagements from £5,000 — quoted after a technical discovery session.

Discuss your integration

When you need integration work

The signal is usually the same: your team runs manual exports, pastes data between tabs, or reconciles two systems every Monday morning. Integration replaces that ritual with automated, auditable data flow — and removes the human error that comes with it.

Common triggers we see:

  • Orders arriving in Shopify need to appear in accounting software without manual re-entry.
  • A new CRM needs to stay in sync with a legacy database that cannot be replaced yet.
  • Finance want live cost data from an operational system without waiting for end-of-week extracts.
  • A mobile app needs to write to the same source of truth as the desktop platform.
  • A partner or customer needs a controlled API to query your data without direct database access.

Integration patterns we implement

Scheduled sync jobs

Reliable polling at defined intervals — products, contacts, invoices or orders. Runs on your infrastructure or cloud scheduler; retries automatically on failure.

Webhook event streams

Real-time push from source to destination. Ideal when seconds matter — payment confirmations, order status changes, stock breaches.

Middleware / iPaaS layers

A dedicated service that translates, validates and routes messages between systems — decouples vendor lock-in and provides a single observability point.

API design & publication

REST or GraphQL APIs with authentication, rate limiting and versioning — for partners, customers or internal teams who need structured access to your data.

Data mapping layers

When field names, formats and currencies never match between vendors, we write validated transformations that produce clean records at the destination.

Monitoring & alerting

Dashboards and email or Slack alerts when a sync fails — before your team notices a discrepancy the hard way. Retry logic with dead-letter queues for safety.

Platforms we connect regularly

We have integration experience with the following — this is not an exhaustive list. If your platform has a documented API, we can work with it.

Accounting

Xero, QuickBooks Online, Sage 50 / Business Cloud, FreeAgent

CRM & Sales

HubSpot, Salesforce, Pipedrive, Zoho CRM

E-commerce

Shopify, WooCommerce, BigCommerce, Magento

Payments

Stripe, GoCardless, PayPal, Worldpay

Productivity

Microsoft 365, Google Workspace, Slack, Notion

Logistics & ops

Royal Mail Click & Drop, Shipstation, Linnworks, Unleashed

We also integrate with bespoke in-house databases (SQL Server, PostgreSQL, MySQL, SQLite) and legacy systems where a documented connection point exists.

Indicative pricing

Integration complexity varies enormously. These are starting-point ranges.

ScopeOutlineGuide range
Single connectorOne source, one destination, scheduled or webhook£5,000 – £12,000
Multi-system hub3–5 platforms, mapping layer, monitoring dashboard£12,000 – £30,000
API platformPublished REST/GraphQL API with auth, rate limits, docs£15,000 – £40,000
Ongoing sync retainerMonitoring, alerts, updates as vendor APIs changefrom £300/month

What good integration looks like

  • Idempotent jobs — safe to retry without creating duplicate invoices or orders.
  • Full audit log — every record sync is timestamped and stored; you can trace what moved, when, and why.
  • Graceful failure — individual record errors do not abort the entire batch; failed items are quarantined and reported.
  • Vendor change resilience — we version API calls and build alerting when an upstream vendor changes their schema.
  • Documentation — every integration is documented: data flow diagram, field mapping table, runbook for common errors.

Ready to stop the manual exports?

Tell us which systems you need to connect and what data needs to flow between them.

Plan your integration